Feedback Form

Customer Feedback Form

 
Name
Address
Postal Code
Tel (O)
Tel (H)
Pager/ HP
E-mail
 
Are you a current FTC Kaplan student? Yes No
Date/Time of visit: Name of Staff You Interacted With:
 
Please rate the quality of the following aspects of our service that you have received. Please select an appropriate answer.
 
Excellent Good Average Poor
Greeting
Staff greeted me when I approached the counter
Courtesy
Staff was polite and friendly
Helpful & Approachable
Staff was helpful and showed initiative
Product Knowledge
Staff was knowledgeable about FTC's products and services
Speed of Service
Waiting time to complete the transaction
Overall Level of Service
Please provide us with any written comments: 

Thank you very much for your time in completing this form. FTC Kaplan shall treat all particulars with the strictest confidence for legitimate purpose and will not disclose to external parties.

 


 
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