Workplace Skills Series

Communication & Relationship Management

Operations

This module provides a foundation for effective communication and
managing of workplace relationships.

Participants will be taught the basics of how to participate in workplace communications, including learning to work in teams and acquiring basic negotiation skills.

Participants will experience and learn to:

Participate in workplace communications
Work in teams
Demonstrate workplace negotiation skills

Target Audience: Operational and front-line staff who need to know how to be effective team players in an organisation.

Course Fee : $270 (subject to 5% GST)
Time : 9am to 6pm
Duration : 16 hours

 


 
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Learning Outcomes
Beginner Level
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Course Description
Learning Outcomes
Intermediate Level
Advanced Level
Basic ICT Applications
Workplace ICT Applications
Problem Solving & Decision Making
Initiative & Enterprise Communication & Relationship Mgmt
Learning & Personal Development
Personal Effectiveness

[O]
[O]
[O]
[O]
[O]
[O]

[S]
[S]
[S]
[S]
[S]
[S]
* [O] - Operations Level [S] - Supervisory Level
Course Dates
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