Workplace Skills Series

Communication & Relationship Management

Supervisory

Besides being an effective communicator, a supervisor will need to promote communication in the workplace as well as manage and resolve conflicts.

This programme will help supervisors to understand their role in facilitating effective communication as well as leveraging on teamwork and team dynamics to achieve peak performance in the workplace.

Participants will experience and learn to:

Promote effective communication in the workplace
Facilitate effective teamwork
Develop and implement conflict resolution strategies

Target Audience: Supervisors who want to be effective communicators and team-builders in the workplace.

Course Fee : $270 (subject to 5% GST)
Time : 9am to 6pm
Duration : 16 hours

 


 
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Course Description
Learning Outcomes
Intermediate Level
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Basic ICT Applications
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Problem Solving & Decision Making
Initiative & Enterprise Communication & Relationship Mgmt
Learning & Personal Development
Personal Effectiveness

[O]
[O]
[O]
[O]
[O]
[O]

[S]
[S]
[S]
[S]
[S]
[S]
* [O] - Operations Level [S] - Supervisory Level
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