Operations

Goals direct our actions to achieve the results we want. Through this programme, the operational and frontline staff will learn how to relate their personal goals to organisational goals.

To achieve one’s personal goals, time management and managing personal finances are also required to balance one’s work-life and personal responsibilities. There is a need to learn how to prioritise tasks according to established goals and learn how to interpret information on financial planning.

Participants will experience and learn to:

•	Identify personal values, qualities, interests, abilities and aptitudes
•	Establish and prioritise personal goals
•	Identify an organisation’s goals and priorities
•	Identify and align one’s responsibilities and role to organisational success
•	Prioritise tasks according to established goals
•	Identify sources of stress and methods to manage stress
•	Maintain a balance between work and personal responsibilities
•	Identify potential health risks and maintain a healthy lifestyle
•	Interpret information on financial planning
•	Interpret wages
•	Use procedures for job applications
•	Explore information about employment opportunities
•	Interpret relevant employment documents
•	Identify appropriate knowledge, skills and attitudes needed for job retention and advancement
•	Interpret job responsibilities and performance feedback

Target Audience: Self-directed individuals who would like to take control of their careers and achieve their full potential in the organisations they work for.

Course Fee	:	$270 (subject to 5% GST)
Time	:	9am to 6pm
Duration	:	16 hours